Apple Pay can be used when ordering through the Chipotle app. It can’t, however, be used at Chipotle restaurants at this time. You can reference where Apple Pay can be used by visiting the “Where to Use” webpage on Apple.com.
You can see some of the frustration with Chipotle not accepting Apple Pay at their locations through the below Twitter posts.
chipotle still doesn’t accept apple pay , what a shame— quinn (@Alxsmd) August 15, 2019
Chipotle needs to start taking Apple Pay— Liz (@lizthecreator_) August 14, 2019
Why hasn’t Chipotle rolled out Apple pay in restaurants? The company’s Chief Marketing and Development Officer, Mark Crumpacker, said in 2014, “There are considerable technological constraints to implementing it just based on the way payments are processed with our system.” [source]. We have to speculated that cost of implementation has something to do with it along with technology factors.
We do not have word on when or if Chipotle will accept Apple Pay at their locations. Customers will have to use the Chipotle app for now to use Apple Pay or use another accepted payment method.