Do Macy’s Gift Cards Expire?

Last Updated on 09/27/2021 by GS Staff

Do Macy’s gift cards expire?

If you have an old Macy’s gift card, there is a good chance that it will not expire. Any Macy’s gift card that was purchased after February 7, 2008, does not expire. Additionally, there are no fees connected to the gift card. Feel free to use your gift card that was purchased after February 7, 2008, whenever you desire without a worry of the card being worthless.

How to check a Macy’s gift card balance?

Call 1-800-511-2752 to reach Macy’s gift card hotline. Before you call, be sure to have your gift card number and card identification number (CID) located on the back of the gift card. The CID will be behind a scratch-off panel if you do not see it on the card. It will be 3 or 4 digits long.

You can also check a Macy’s gift card balance online by visiting You will be required to enter the card and CID numbers to view your balance. Here is an example of the information you will fill in on the Macy’s website.

You can also visit a Macy’s store and ask an associate to check your balance.

How to reload a Macy’s gift card?

Go to your local Macy’s and speak with a store associate about reloading your card. In lieu of reloading a card, you can always purchase a new one.

Where to buy Macy’s gift cards?

Both physical and eGift cards can be bought on the official website. Other stores that sell Macy’s gift cards include Kroger, Best Buy,, Walgreens, and more.

Where can Macy’s gift cards be used?

Macy’s gift cards can be used to make purchases on or in Macy’s stores. This applies to physical and eGift cards. Gift cards cannot be redeemed for cash or applied toward a credit card balance unless the law allows for these transactions in your area.

What if I lose my Macy’s gift card?

All may not be lost if you lose your Macy’s gift card. You will need your gift card number and proof of purchase to receive a replacement. Call 800-511-2752 or visit a Macy’s store to inquire about replacing a lost or stolen card.

Image Credit – Mike Mozart/flickr